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Logon and Connecting to the system
Posted by Mohammad Rahhal on 19 January 2012 12:31 PM

Log on to the system 

  • After you open the client terminal you can logon by:
              1- Choosing the start bubble logo  from the upper left corner and choose login login.
              2- You can go to the toolbar and select the Home option then go to the Administration tab and choose login login.
              3- Another way is by going to the Ribbon bar on the top left corner Ribbon and choose login login.

              4- You can also easily login to the client platform by pressing Ctrl + L.

              5- Also double click on the Disconnected in the right bottom corner will open for you the logon window.

     
  • After that a small window appears to you, fill-in the valid user name and password given to you by your market maker. Once you do that, you are officially connected to the system now and ready to use.
  • You can click on the check box: Save username and password, so you wouldn't have to type your username and password every time you log on.
  • Server: This term developed to specify the server you connecting through it, and it will be useful when you have a Backup Server to switch your connection to it when you are facing disconnection case with the main server, just need to select the backup server, or fill server IP and Port number as the following format (IP:Port).
  • If you are connecting through Proxy, make sure the option “enable proxy server” is checked.
  • The proxy button will be activated and by clicking on it you will access the proxy server window and configure your proxy.

LogonScreen

Connection Status:

  • After filling all the blanks and press on the login button, the terminal will be connecting to the server Connecting.
  • If your login information is correct the system will be connected but in waiting mode Waiting till all data will be loaded.
  • And when the waiting mode will finish you will be officially connected to the system Connected and ready to use and start trading.

See Also

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Comments (8)
gharib nawaz
21 September 2012 04:21 PM
im a vry early uzr ndis article z uzeful.
gharib nawaz
21 September 2012 04:22 PM
im a vry early uzr ndis article z uzeful.
jani malik
04 December 2012 07:27 AM
Sir, can i use one window for multi users use.?
thanks
Yousef Ibrahim
04 December 2012 09:40 AM
Hello Jani, do you mean that you want a platform for Multi user trading? If so, you may consider downloading e-Broker which is a Multi Account Terminal, download it by visiting http://www.hybrid-solutions.com/vertexfxeb.exe and you can learn about it by visiting http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/2719

If that's not what you are looking for, please explain more by replying to this comment.
muhammad usman
18 January 2013 02:54 PM
sir i frgt my paswrd plz tl me the way 2 reset it
Yousef Ibrahim
18 January 2013 07:35 PM
Hello Usman,

You may go to Help -> About from your Client Terminal to find the Dealing Room contact information. We suggest to contact them to reset your password.
Saleem
20 February 2013 08:27 PM
sir, i have follow all the instructions above but every time the massage comes that "ur current version is 10.0.13 u must download version 10.1.10"
Yousef Ibrahim
24 February 2013 01:01 PM
Hello Saleem,

There is system updates ever now and then. It seems you have an old version of VertexFX Trader. When the system check for your system version and finds it old, the automatic update system runs to download the latest version which is why it showed you the message you are referring.
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